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SecureDrop Workstation

SecureDrop Workstation

Need: Since its 2013 launch SecureDrop has earned accolades for the protections its offered whistleblowers and journalists. It’s been adopted by major NGOs and newsrooms around the world to communicate with anonymous sources, with best-in-breed security. Its...
Adaptive

Adaptive

Need: Adaptive’s decades-old products were loved by IT professionals tasked with managing customer datastores, yet alien and unapproachable to everyone else in customer organizations. Competitors got their game on, and after years of indifference to market losses...
T-Mobile Customer Care

T-Mobile Customer Care

Ask: T-Mobile had made a significant investment in an agent-facing customer care app, yet months after deployment adoption remained grim. Management had recently heard about Adobe’s success in re-doing our own call center’s software. We were invited to spend a...
EqualTogether

EqualTogether

Need: In 2014 conversations about the tech industry’s slide into a young/white/male monoculture were heating-up. No concrete evidence was available to support or deny any of the rhetoric, however. As a woman in tech, I needed little more convincing than my own...